Frequently Asked Questions

Want to learn more? Contact us.

What is SimpleMRI?

SimpleMRI.com is a technology marketplace for healthcare imaging services that helps people find affordable, easy-to-schedule, self-pay MRI services. It aims to avoid the time-consuming and expensive process of navigating insurance for MRIs.

Note: By choosing the self-pay option, you forgo submitting the claim to your insurance, which may result in additional charges. It’s important to evaluate your insurance plan and out-of-pocket expenses.

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What does the price include?

The price is all-inclusive with no hidden costs. It includes imaging center fees, board-certified radiologist fees, the radiologist’s report of the imaging study, and a refund policy. Note that different locations may offer different pricing and that MRI's with contrasts and some special MRI’s (eg, breast/prostate) have different pricing.

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Are all exams $299?

Many of our MRI’s are indeed $299 for a non-contrast MRI. However, different locations may offer different pricing and that MRI's with contrasts and some special MRI’s (eg, breast/prostate) have different pricing.

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Can I trust SimpleMRI.com?

We have hundreds of satisfied customers and raving reviews to back us up. We also have a 100% satsfaction guarantee. You also have the backing of your credit card issuer.

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Who should use SimpleMRI?

SimpleMRI is for anyone who requires a timely, affordable, non-contrast MRI study of a single body part. A doctor’s order is required to determine the need for the MRI.

Note: SimpleMRI is a facilitator and is not responsible for the findings or follow-up actions related to the exams.

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Is SimpleMRI.com a provider of MRI services?

No, SimpleMRI is an online marketplace that connects consumers with participating imaging centers. It allows users to select an imaging center and schedule a low-cost, confirmed appointment.

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Do I need a Doctor/Provider’s order for my MRI?

Yes, a doctor’s order is necessary to ensure you’re receiving the correct MRI. Some locations may have a resident physician which may handle non-contrast MRIs. You can contact your primary care provider or visit an urgent care to get an order, as appropriate.

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Do you accept Medicare, Medicaid, or other assistance programs?

No, SimpleMRI is a self-pay service and is not affiliated with any insurance or assistance programs. Payments cannot be submitted to insurance.

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Can I use my insurance?

No, SimpleMRI operates as a cash/self-pay service, and it will not provide insurance claim documentation. Prices are likely lower than what your insurance benefits would cover.

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Can I use my Health Savings Account (HSA)?

No, SimpleMRI does not accept HSA or any type of health insurance programs. It is a “cash/self-pay” service.

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What is the Satisfaction Guarantee?

We have a 100% satisfaction guarantee. If you have any issues when getting your exam or if your doctor is not satisfied with the MRI, simply contact us for a full and immediate refund.

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When do I pay my $299 appointment fee?

The payment is due at the time of booking the appointment.

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Can I cancel or reschedule?

Yes, appointments can be canceled or rescheduled within 48 hours. However, cancellations/reschedule requests within 48 hours may incur a $100 fee.

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Can I submit my MRI to insurance?

SimpleMRI is a voluntary cash-pay service. If you submit the MRI to insurance later, you may incur additional charges from both the insurance provider and the imaging facility.

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Are the appointment times guaranteed?

While you select your preferred date and time during booking, the facility will confirm the appointment time, usually within 24 hours.

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Do I get a disk of my MRI?

A disk can be requested directly with the facility the day of your scan, there may be a nominal charge for the disk. Please let the front desk know the day of your visit.

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Will I be able see the images in the disk?

Typically no. A special software is required to read the files in the disk. Your provider may have the necessary software.

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Do you have Terms of Service?

Yes, the site has Terms of Service which can be viewed here.

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